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In an effort to take better care of our customers, we offer a number of concierge level services to make sure your self storage experience is excellent. Our goal is to make your move problem-free. Here are just some of the services you can expect from our highly-trained team.

Concierge Serivces

  • Make your self storage reservation
  • Cancel or change your reservation
  • Tour the property to see different types and sizes of storage units
  • Explain the differences between different types of storage (indoor/outdoor/climate-controlled/carpeted, drive-up unit, and more)
  • If applicable, explain and tour car, motorcycle, boat or RV storage
  • Explain the move-in process
  • Explain how accessing your unit works (locks, key codes, hours)
  • Explain safety and security features
  • Assist with choosing and reserving moving truck or trailer for client
  • Provides the use of dollies or handcarts for customers
  • Show available packing supplies and work with customers to determine needs
  • Offer packing and storing tips and best practices
  • Clearly explain lease terms and billing
  • Explain any other amenities (coffee, beverages, wi-fi, etc.)
  • MOST IMPORTANTALY, be present on the day of move in to help with any questions, concerns, or related issues.
  • Be present on the day of move-out to offer any necessary assistance

Whatever your needs, Storage Plus has the perfect solution for you. We are committed to giving you a storage experience that’s caring and trustworthy. Our convenient locations are perfect for residents, businesses and students. We look forward to helping you soon!

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